Foundation Darlington offers an Accommodation and Triage service for Complex Needs. The service includes telephone support and crisis intervention.
Mr. M was an offender who had served a custodial sentence which was due to his substance misuse and resultant chaotic behaviour. He had licence conditions, which were managed by the National Probation Service (NPS). Mr. M wanted better access to his two children and was working with Social Services to achieve this.
When Mr. M started working with Foundation Darlington he wanted to ensure he complied with his NPS order. He wanted to find work, accommodation and to improve access to his children. Whilst working with his case worker, he completed a full package of support.
Foundation Darlington supported Mr. M with his finances to ensure he could manage these independently. Mr. M engaged with Clean Slate Solutions and completed a programme with them. This led to him getting an interview and being successful in obtaining a role with a third party. In terms of housing, Mr. M was supported in finding suitable accommodation and with obtaining a grant to help pay the bond and rent in advance. Throughout his time with Foundation, Mr. M was supported through a multi- agency approach and had regular contact with NPS, Social Services, Housing Options and Clean Care Solutions. Mr. M has more confidence and self-belief now too.
Due to the support received from Foundation, Mr. M is now working and living independently. He is more confident and has a positive mental attitude now too.
Mr. M explained how engaging with Foundation has been beneficial to him:
‘’Foundation and in particular the case worker assigned to me who I saw on a regular basis was super helpful at that stage of my progression after a couple of horrendous years. I was supported into a home of my own which gave me just the right number of responsibilities to manage. I was supported with all associated paperwork which at the time was a cause of anxiety to me. But not only from a practical point was I supported. I very much felt I had an ally who I could vent my frustrations to and the level of empathy I experienced was a big help. I could not speak more highly of my case worker and the work undertaken by Foundation. If I am allowed to name check then the man who helped me enormously was Steve.’’
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