Compliments, Concerns and Complaints

Your Compliments, Concerns and Complaints

We would like to hear your views on our services. These may be compliments, concerns or complaints. All feedback is treated as an important way to improve and develop our services. As an organisation we pride ourselves in being open, responsive and making the process of providing feedback as straightforward as possible.

To make a complaint, pass on a concern or give a compliment, click here. This link will take you to our external reporting page, which will make giving your feedback quick and easy.

Click here to read our privacy policy.

Click here to read our feedback policy.

Click here to read about our Compliments, Concerns and Complaints procedure, including when you can expect a response.

Please note due to Covid-19 there may be a delay in our office receiving letters, therefore we would recommend sending your concern, compliment or complaint via the online form or via email to to avoid unnecessary delay.

Contact Details

  • Address

    3 Limewood Way
    LS14 1AB

    • Phone

      0113 273 9660

    • Fax

      0113 3030151

    • Email

Make a Donation
Become A volunteer